Our Services:

Customer Satisfaction is our goal  

Viador’s long-term success depends on the quality of the relationships we develop with our customers. Our goal is to deliver 100% customer satisfaction by providing high quality and professional Technical Support, Professional Services and Training. 

 

 Technical Support    

 

The Viador Technical Support team is committed to make your business reporting solution a successful experience. We strive to provide excellent support services to our customers by resolving issues quickly, preparing quality fix patches and critical product enhancements on demand to improve our customers’ product usage and application performance. Our goal is to ensure your satisfaction with your Viador Business Reporting product so that you can maximize the uptime and productivity of your Viador Business Reporting solution.  

 

Professional Services
 

The Viador Professional Services Organization's mission is to provide knowledgeable staff, effective tools and product-focused methodologies to enable our customers to achieve a better return on their investments.  From technical support, to education and advanced service offerings, Viador delivers the support services, expertise, methodology and experience that ensure customer success. Viador also works together with leading system integration partners to help our customers maximize their Viador Business Intelligence investments. 

 

Training  

Viador Training is focused on helping customers to achieve process awareness and optimal use of products and solutions. As a well-trained professional, you will ensure that your organization derives maximum benefit from your investment in Viador Business Intelligence software.